Free tracked delivery over €59 · 30-day returns

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Questions and answers

Everything people ask us about moissanite, delivery and returns. Something missing? Write to us, we answer within one business day.

Questions

Everything people ask us.

What is moissanite?

Moissanite is crystalline silicon carbide. It was first found in a meteorite crater in 1893 and is so rare in nature that every moissanite on the market, including ours, is created in a lab.

Is it a diamond?

No. Moissanite is its own gemstone. A basic thermal diamond tester may read it as diamond; a multi-tester identifies it as moissanite. We always sell it as lab-created moissanite.

How big is the stone?

6.5 mm across, the same size as a 1 carat round diamond.

Will the silver tarnish?

Sterling silver can slowly darken when it meets air, moisture, perfume or chlorine. Store it dry and polish it with a soft silver cloth.

How long does delivery take?

Orders leave within 1–3 business days and arrive in 5–10 business days, tracked. Free over €59, €4.90 below.

Where do you deliver?

To all 27 EU member states.

How do returns work?

You have 30 days from delivery to return the piece unworn and in its original packaging. Your statutory 14-day EU right of withdrawal applies in every case. The steps are in our refund policy.

Which payment methods can I use?

All the methods shown at checkout. Payments are processed by Shopify's encrypted checkout; we never see your card details.